Returns & Exchanges
At Perfume Box, we want you to find your perfect signature scent; if you are not completely satisfied, you may return your unopened fragrance within 30 days of delivery.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Securely
Place the original, unopened perfume bottle in its authentic packaging and secure it inside a sturdy shipping box with protective padding to prevent leakage.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.
Quality Inspection & Refund
Once our fragrance experts verify the item's condition, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing