Frequently Asked Questions
Everything you need to know about your luxury fragrance journey.
Are your fragrances authentic?
Yes, every product sold on Perfume Box is 100% authentic and sourced directly from authorized distributors or the brands themselves. We guarantee the quality and origin of every bottle.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations. Avoid keeping bottles in the bathroom.
What is your return policy for opened items?
Due to hygiene and safety standards, we can only accept returns on unopened and unused products in their original cellophane packaging within 30 days of purchase.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
Do you offer samples or decants?
We currently offer a selection of official brand discovery sets and sample vials. Please check our 'Samples' category to explore scents before committing to a full-sized bottle.
What is the difference between EDT and EDP?
Eau de Parfum (EDP) contains a higher concentration of fragrance oils (typically 15-20%), resulting in a longer-lasting scent, while Eau de Toilette (EDT) is lighter (5-15%) and ideal for daytime wear.